Privacy Policy

Effective Date: 01-Feb-2025
Last Updated: 01-Feb-2025

Moi Soft is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.moisoft.in and use our services, including communication via WhatsApp.

1. Information We Collect

• Personal Information: Name, email address, phone number (including WhatsApp number), and other contact details.
• Usage Information: Browser type, IP address, access times, pages visited, and referring websites.
• Communication Data: Any messages, files, or content you share with us via WhatsApp or contact forms.

2. How We Use Your Information

• To respond to inquiries and provide customer support
• To communicate with you via WhatsApp or other channels
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

• Authorized service providers (e.g., hosting services, CRM, messaging platforms)
• WhatsApp Business Solution Providers (BSPs) for message delivery and customer service
• Government authorities, if required by law

4. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by law.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict certain processing activities

To exercise these rights, contact us at: moisoftcustrequest@gmail.com

7. Use of WhatsApp

By communicating with us via WhatsApp, you consent to the processing of your personal data for customer support, updates, and transactional messages. WhatsApp messages are encrypted, and we follow Meta’s WhatsApp Business Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Moi Soft
Email: moisoftcustrequest@gmail.com
Phone: +91-9944138970
Address: 5/224, Rani Complex,2 floor
Madurai, India 625019
India